1. What products does GreatWalksGear offer?

GreatWalksGear specializes in high-quality, printed t-shirts and mugs featuring unique designs inspired by walking. Our designs include WalkingMan, WalkingWoman, WalkingDog, and WalkingFriends, celebrating the joy of walking and companionship.

2. What sizes are available for your t-shirts?

Our t-shirts are available in a wide range of sizes to accommodate all body types. We offer sizes from XS to 3XL in various styles, including classic, relaxed, and athletic fits. Please refer to our size chart on the product page for detailed measurements.

3. What materials are your t-shirts made from?

Our t-shirts are made from premium-quality, breathable fabrics, primarily 100% cotton or cotton blends, to ensure comfort and durability. Each product description includes specific fabric details.

4. How should I care for my GreatWalksGear t-shirts and mugs?

Our t-shirts are machine washable. We recommend washing them inside out in cold water and tumble drying on low heat to preserve the print quality. Our mugs are dishwasher safe, but hand washing is recommended to maintain their vibrant colors.

5. What printing methods do you use?

We use state-of-the-art printing technology to ensure our designs are vibrant, detailed, and long-lasting. Our printing methods include screen printing and direct-to-garment (DTG) printing, depending on the design and product.

6. Do you offer custom designs or personalization?

Currently, we do not offer custom designs or personalization. However, we are constantly expanding our product range and might include this option in the future. Stay tuned to our website and social media for updates.

7. What is your return and exchange policy?

We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange it within 30 days of receipt. Items must be in their original condition, unworn, and unwashed. Please visit our Returns & Exchanges page for detailed instructions.

8. How long does shipping take?

Shipping times vary depending on your location. Orders within the United States typically arrive within 5-7 business days. International shipping may take 10-15 business days. You will receive a tracking number once your order has been shipped.

9. Do you offer international shipping?

Yes, we ship internationally to most countries. Shipping costs and delivery times vary based on the destination. Please check our Shipping Information page for more details.

10. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay. All transactions are securely processed to protect your personal information.

11. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.

12. What if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please let us know within 7 days of receiving your order. Pleas note our 14-day return policy. We will arrange for a replacement or refund and cover any additional shipping costs.

13. How can I contact customer service?

You can reach our customer service team via email at Greatwalksgear (@) gmail.com.